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   Six Surefire Success

Realities to Help Business Thrive...Not Just Survive!

 

   Top 10 Keys to Creating Environments of Trust and Respect Were Employees Want to Work and Customers Want To Do Business.

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Six Surefire Success Realities to Help Business Thrive … Not Just Survive
 

By Lynne Ruhl
 

“I just want to survive,” is more often than ever before a comment heard in business conversations today. In this uncertain economy, where the moral fiber of some of our country’s biggest organizations is so weak that collapse is certain … surviving is unfortunately the immediate goal of many companies.

 

Whenever there are difficult times there are also enormous opportunities. Experience over time has shown that there are six surefire ways to “thrive” instead of just “survive.
 

TTenaciously live your life with integrity, honesty and truthfulness. When an organization is built on trust it has a firm foundation. Trust is established when ownership and management do what they say they will do, follow through on promises made and use basic communication skills to avoid misunderstandings. Loyalty becomes a part of the culture where trust and respect flourish.

 

HHire for character. People can be trained for a task. Character is something you either have or you don’t. Lack of character will undermine any efforts you make to create an environment of mutual trust and respect.

 

RRecognize employee contributions. Would it surprise you to know that money is not the most important determinant in whether an employee enjoys their job? The #1 contributor to employee productivity and happiness in their job is the answer to this question: “Am I making a difference.” People want to do meaningful work. They want to know that their job matters. Help them to see how their job enables the company to fulfill its purpose or mission.

 

IIdentify and encourage people who know how to “connect.” All business is about relationship. People who work on teams and who have friends at work are happier and more productive. Employees with good people skills, who know how to “connect” with your customers are worth their weight in gold.

 

VValue Differences. Thriving environments allow and encourage differing opinions. Top-notch managers value people who see life differently than they do. Successful owners know that a more complete and accurate solution will be found if opposing views are encouraged.

 

EEducate yourself and your staff. Don’t make the deadly assumption that employees know what they need to know to do what you are asking them to do. Commit yourself to continual growth and encourage others by providing educational opportunities.

 

One thing I know for sure … people do NOT want to be hard to get along with. They do not want to be miserable in their jobs or to make others miserable. They get this way because they are frustrated. They are frustrated because they do not feel valued or understood. This is tragic because it is preventable. All it takes is a skill set and a commitment … we already have the desire, don’t we?

 

Lynne Ruhl, is President of Perfect 10 Corporate Cultures, LTD, a Fairfield- based firm that helps organizations virtually eliminate costly misunderstandings, employee retention and turnover problems and other relational issues that undermine success. Ms. Ruhl, an interpersonal skills expert, is a member of the National Speakers Association and Greater Cincinnati Association of Speakers, Trainers and Developers.

 

For additional information call 513-874-4220.
 

 

 

 
 

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